Case Study

VyStar expands in-branch personalization to its digital experiences

Discover how early wins lead to a greater organizational appetite for experimentation and success

VyStar Credit Union, the second largest credit union based in Florida, embodies a “spirit of togetherness.” This spirit flows throughout its workforce, its members, and the various community partners it collaborates with.

The organization wanted to match the same level of personalized care and attention its members receive in branches through its digital platforms. To realize this goal, Uniform was tapped to help enhance the member experience through seamless personalized campaigns and targeted messaging, greatly increasing conversion rates across initiatives.

With Uniform, VyStar successfully:

  • Boosted conversion rates with personalization and A/B testing features
  • Enhanced the member experience with location-based offers
  • Reduced development and release time for marketing efforts
  • Streamlined their headless CMS integration
  • Provided intuitive visual interface and advanced marketer-centric tools

Learn how VyStar changed its culture internally and online to delight its customers, further support its community, and scale conversions beyond expectations. Ready to transform your business? Sign up for a Uniform demo today!

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Have a look inside:

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